NJ State of New Jersey
Department of Human Services
Division of Mental Health and
 Addiction Services
New Jersey Substance Abuse Monitoring System(NJSAMS)                
Sarah Adelman Renee C. Burawski
Commissioner Assistant Commissioner
Department of Human Services Division of Mental Health and Addiction Services (DMHAS)

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For Consumer #844-276-2777
For Provider #844-276-2444

Dear Provider,

In an effort to assist you with your NJSAMS questions, we have released a new feature – a quarterly NJSAMS newsletter! The newsletter will contain questions frequently found in NJSAMS helpdesk tickets, some important announcements, and a featured article we would like to share with you! We hope this will help to answer some of your questions and to minimize the need for helpdesk tickets in the future. The link can be found below:

NJSAMS News Letter

Previous News Letters

Regards,

OIS - DMHAS

Dear Provider,

In an effort to improve our customer service, we have released a new online customer service ticketing system. Please use this new system to submit any issues you may experience. You will be assigned a ticket number so you can track the status of problem resolution. The link can be found under the “Help” menu.

Regards,

OIS - DMHAS
NJSAMS supports Internet Explorer 8.x or higher. If your browser is older, you may have trouble accessing web site features properly. You can determine the version of your browser by choosing "Help" at the top of your browser window, then select "About" (your browser).
Office of Information Systems - OIS
Division of Mental Health and Addiction Services - DMHAS
NJSAMS-Gainwell Interface Downtime Notification
Please be advised that currently NSJAMS-CSC interface will not be available. During this time no authorizations can be secured through NJSAMS either by Provider or by the Interim Managing Entity (IME). Will post here (NJSAMS home page) once nj-das.net sites are up and running. You can Register and admit clients in NJSAMS.
IME/ReachNJ Provider Satisfaction Survey 2024
We are asking affiliated providers who receive referrals from the IME/ReachNJ or utilize the IME for prior-authorizations to complete this Provider Satisfaction Survey. The purpose of the survey is to provide DMHAS and the IME/ReachNJ with information that can be used to improve the provider experience of the IME/ReachNJ. We are requesting that each provider complete one survey at each service site. Your feedback is very much appreciated!

Your responses are anonymous and will be used for program evaluation purposes only. To collect the most accurate information, we request that the staff person who works with the IME/ReachNJ most often and utilizes NJSAMS complete the questionnaire.

Thank you!!

Please click here to complete survey.
Outlier list - Administrative Discharge
Dear provider,

DMHAS will implement an administrative discharge for all cases that severely exceed the average lengths of stay on 02/28/23 date. This will include cases where, for most levels of care, the lengths of stay is over one thousand days. Prior to this, we ask providers to review their Outlier list to ensure that no individual who is still in care is administratively discharged. We also ask that providers discharge all individuals who are no longer in care to ensure compliance with federal reporting requirements.
Medicaid Prior-Authorizations
Dear provider,

Please see letter regarding returning to pre-Covid timeframes for Medicaid Prior-Authorizations for levels of care managed by the IME. Please click here
Dear Providers,

As of 03/15/2024, Financial eligibility for individuals seeking DAS contract and Fee for Services will be determined on Federal Poverty Level 2024 guide lines.
FPL 2024 Chart
PA Backdating Procedure
Please click here for procedure to request exception to backdate a Medicaid Prior Authorization when Admission date doesn't match in NJSAMS.
Dual Admission/Discharge Procedure
Effective 12/06/2019, Agency must follow a new procedure for clients unable to admit due to being admitted at another agency.
Click here for Document
Registration for Medicaid Presumptive Eligibility
Please click here for the process to Become a Presumptive Eligibility (PE) Provider.
NJSAMS EHR Import Feature Specifications
For information about HL7 Specification that NJSAMS support in Phase-I,click: HL7 Specification
For sample HL7 file, click: HL7 Sample
For HL7 Import proess in NJSAMS, click: EHR Import Process in NJSAMS
Announcement
 
 
  • NJSAMS 9.0 has been released on 03/21/2023!! Please find the Release Content Letter (RCL): NJSAMS 9.0 RCL
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  • NJSAMS 7.0 has been released on 06/14/2022!! Please find the Release Content Letter (RCL): NJSAMS 7.0 RCL
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  • NJSAMS 6.0 has been released on 10/12/2021!! Please find the Release Content Letter (RCL): NJSAMS 6.0 RCL
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  • NJSAMS 5.6 has been released on 06/15/2021!! Please find the Release Content Letter (RCL): NJSAMS 5.6 RCL
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  • NJSAMS 5.5 has been released on 03/30/2021!! Please find the Release Content Letter (RCL): NJSAMS 5.5 RCL
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  • NJSAMS 5.3 has been released on 12/15/2020!! Please find the Release Content Letter (RCL): NJSAMS 5.3 RCL
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  • NJSAMS 5.2 has been released on 10/22/2020!! Please find the Release Content Letter (RCL): NJSAMS 5.2 RCL
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  • NJSAMS 5.1.1 has been released on 10/01/2020!! Please find the Release Content Letter (RCL): NJSAMS 5.1.1 RCL
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  • NJSAMS 5.1 has been released on 07/10/2020!! Please find the Release Content Letter (RCL): NJSAMS 5.1 RCL
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  • NJSAMS 5.0 has been released on 06/25/2020!! Please find the Release Content Letter (RCL): NJSAMS 5.0 RCL
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  • NJSAMS 4.4 has been released on 10/01/2019!! Please find the Release Content Letter (RCL): NJSAMS 4.4 RCL
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  • NJSAMS 4.3.1 has been released on 07/01/2019!! Please find the Release Content Letter (RCL): NJSAMS 4.3.1 RCL
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  • NJSAMS 4.3 has been released on 06/19/2019!! Please find the Release Content Letter (RCL): NJSAMS 4.3 RCL
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  • NJSAMS 4.1 has been released on 12/11/2018!! Please find the Release Content Letter (RCL): NJSAMS 4.1 RCL
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  • NJSAMS 4.0 has been released on 07/01/2018!! Please find the Release Content Letter (RCL): NJSAMS 4.0 RCL
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  • NJSAMS 3.8 has been released on 05/18/2018!! Please find the Release Content Letter (RCL): NJSAMS 3.8 RCL
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  • NJSAMS 3.7 has been released on 12/08/2017!! Please find the Release Content Letter (RCL): NJSAMS 3.7 RCL
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  • NJSAMS 3.6 has been released on 11/15/2017!! Please find the Release Content Letter (RCL): NJSAMS 3.6 RCL
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  • NJSAMS 3.5.3 has been released on 09/14/2017!! Please find the Release Content Letter (RCL): NJSAMS 3.5.3 RCL
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  • NJSAMS 3.5.2 has been released on 09/01/2017!! Please find the Release Content Letter (RCL): NJSAMS 3.5.2 RCL
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  • NJSAMS 3.5.1 has been released on 07/24/2017!! Please find the Release Content Letter (RCL): NJSAMS 3.5.1 RCL
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  • NJSAMS 3.5 has been released on 07/01/2017!! Please find the Release Content Letter (RCL): NJSAMS 3.5 RCL
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  • NJSAMS 3.4.5.2 has been released on 04/17/2017!! Please find the Release Content Letter (RCL): NJSAMS 3.4.5.2 RCL
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  • NJSAMS 3.4.5 has been released on 04/10/2017!! Please find the Release Content Letter (RCL): NJSAMS 3.4.5 RCL
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  • NJSAMS 3.4.4 has been released on 03/07/2017!! Please find the Release Content Letter (RCL): NJSAMS 3.4.4 RCL
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  • NJSAMS 3.4.2.1 has been released on 11/30/2016!! Clients admitted in IOP level of care (across all the initiatives) will appear in ERL due list 10 days before expiring current authorization
  • NJSAMS 3.4.2 has been released on 09/26/2016!! Please find the Release Content Letter (RCL): NJSAMS 3.4.2 RCL
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  • NJSAMS 3.4.1.1 has been released on 07/15/2016!! Please find the Release Content Letter (RCL): NJSAMS 3.4.1.1 RCL
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  • For previous NJSAMS release information, click here
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    NJSAMS 3.4.2 Release PowerPoint   State Administrative PA   IME Update for Providers
     
  • Letter to IME Affiliated Providers - Change in IME Timeline for Medicaid Prior Authorization (PA). please click on link below
    • Change in IME Timeline






    PROHIBITION ON REDISCLOSURE OF CONFIDENTIAL INFORMATION
    This notice accompanies a disclosure of information concerning a client in substance use treatment made to you with the consent of such client. This information has been disclosed to you from records protected by Federal confidentiality rules (42 C.F.R. Part 2). The Federal rules prohibit you from making any further disclosure of this information unless further disclosure is expressly permitted by the written consent of the person to whom it pertains or as otherwise permitted by 42 C.F.R. Part 2. A general authorization for the release of medical or other information is NOT sufficient for this purpose. The federal rules restrict any use of information to criminally investigate or prosecute any alcohol or drug abuse client.

    For any help regarding NJSAMS, please contact your Fee for Service representative. IME Helpline For Consumer #844-276-2777,For Provider #844-276-2444
    HIPAA Password Compliance

    The HIPAA Privacy Regulations require that appropriate administrative, technical, and physical safeguards are in place to protect the privacy of protected health information. To meet this requirement, New Jersey Substance Abuse Monitoring System(NJSAMS) has implemented a change to the password policy for all accounts used for accessing the NJSAMS web site.

    The following represents the minimum requirements for your NJSAMS password.

    • Password complexity: Must not contain significant portions (three or more contiguous characters) of your User Id, must be at least eight (8) characters in length, must not use control characters and other non-printing characters, and must contain characters from at least three of the following four categories arranged in any order.
      • English uppercase characters (A through Z)
      • English lowercase characters (a through z)
      • Base 10 digits (0 through 9)
      • Non-alphabetic characters: ~!@#$%^*&;?.+_
    • Maximum age: All passwords must be changed at least every sixty (60) days.
    • History: Set at six (6), meaning the password needs to be set six times before it can be reused.
    • Account Lockout Threshold: After five (5) unsuccessful attempts to enter a password, the involved user-ID will be temporarily disabled for five (5) minutes after which the account will be automatically unlocked.
    Guide to Creating A Secure Password
    Passwords must be a minimum of eight (8) characters long and alphanumeric. Passwords should not be based on one's user name, actual name or any dictionary name; i.e., a good password should not contain standard words. The longer your password is the more secure it will be.