TERMS AND CONDITIONS OF USE
NJSAMS contains health information, including substance use disorder and mental health diagnosis and treatment information, that is protected under federal and state law, including the Confidentiality of Alcohol and Drug Abuse Patient Records, 42 C.F.R. Part 2, and the Health Insurance Portability and Accountability Act of 1996 (HIPAA), 45 C.F.R. Parts 160 & 164.
As a NJSAMS User, I understand that my work will involve access to client health information, which is protected by federal and state laws, for the purpose of providing or arranging treatment, payment or other health care operations. NJSAMS users are not permitted access to client information without a valid written consent that meets the requirements of 42 C.F.R. Part 2 and HIPAA.
I acknowledge that I am engaged by a covered entity. I further acknowledge my responsibility to protect the privacy of and to guard against inappropriate use or disclosure of client health information by logging in as a NJSAMS user.
PROHIBITION ON REDISCLOSURE OF CONFIDENTIAL INFORMATION
This notice accompanies a disclosure of information concerning a client in substance use treatment made to you with the consent of such client.
This information has been disclosed to you from records protected by Federal confidentiality rules (42 C.F.R. Part 2).
The Federal rules prohibit you from making any further disclosure of this information unless further disclosure is expressly permitted by the written consent of the person to whom it pertains or as otherwise permitted by 42 C.F.R. Part 2.
A general authorization for the release of medical or other information is NOT sufficient for this purpose.
The federal rules restrict any use of information to criminally investigate or prosecute any alcohol or drug abuse client.
IME Helpline
For Consumer #844-276-2777
For Provider #844-276-2444
Dear Provider,
In an effort to assist you with your NJSAMS questions, we have released a new feature – a quarterly NJSAMS newsletter! The newsletter will contain questions frequently found in NJSAMS helpdesk tickets,
some important announcements, and a featured article we would like to share with you!
We hope this will help to answer some of your questions and to minimize the need for helpdesk tickets in the future. The link can be found below:
NJSAMS News Letter
Previous News Letters
Regards,
OIS - DMHAS
Dear Provider,
In an effort to improve our customer service, we have released a new online customer service ticketing system. Please use this new system to submit any issues you may experience. You will be assigned a ticket number so you can track the status of problem resolution. The link can be found under the “Help” menu.
Regards,
OIS - DMHAS
NJSAMS supports Internet Explorer 8.x or higher. If your browser is older, you may have trouble accessing web site features properly. You can determine the version of your browser by choosing "Help" at the top of your browser window, then select "About" (your browser).
Office of Information Systems - OIS Division of Mental Health and Addiction Services - DMHAS
NJSAMS-MCO Training and NJSAMS Downtime Notification
Dear Providers and IME,
Please be advised that DMHAS, in conjunction with NJ Medicaid is offering trainings to providers on the updates to NJSAMS. Please click here for NJSAMS updates.
You can register for an NJSAMS training on:
• November 26, 2024 from 10-11am (registration link here)
• December 3, 2024 from 3-4pm (registration link here)
Also be advised that NJSAMS will not be available on January 2nd (Thursday), 2025 from 12:00 pm EST until 8:00 pm EST due to maintenance, and enhancement tasks.
During this time NJSAMS, NJSAMS-Gainwell inteface will not be available and also no authorizations can be secured through NJSAMS either by Provider or by the Interim Managing Entity (IME).
NJSAMS application will be availabe on January 2nd at 8:00 pm (Thursday), 2025 for normal business activity.
IME/ReachNJ Provider Satisfaction Survey 2024
We are asking affiliated providers who receive referrals from the IME/ReachNJ or utilize the IME for prior-authorizations to complete this Provider Satisfaction Survey. The purpose of the survey is to provide DMHAS and the IME/ReachNJ with information that can be used to improve the provider experience of the IME/ReachNJ. We are requesting that each provider complete one survey at each service site. Your feedback is very much appreciated!
Your responses are anonymous and will be used for program evaluation purposes only. To collect the most accurate information, we request that the staff person who works with the IME/ReachNJ most often and utilizes NJSAMS complete the questionnaire.
Thank you!!
Please click here to complete survey.
Outlier list - Administrative Discharge
Dear provider,
DMHAS will implement an administrative discharge for all cases that severely exceed the average lengths of stay on 02/28/23 date. This will include cases where, for most levels of care, the lengths of stay is over one thousand days. Prior to this, we ask providers to review their Outlier list to ensure that no individual who is still in care is administratively discharged. We also ask that providers discharge all individuals who are no longer in care to ensure compliance with federal reporting requirements.
Medicaid Prior-Authorizations
Dear provider,
Please see letter regarding returning to pre-Covid timeframes for Medicaid Prior-Authorizations for levels of care managed by the IME. Please click here
Dear Providers,
As of 03/15/2024, Financial eligibility for individuals seeking DAS contract and Fee for Services will be determined on Federal Poverty Level 2024 guide lines.
FPL 2024 Chart
PA Backdating Procedure
Please click here for procedure to request exception to backdate a Medicaid Prior Authorization when Admission date doesn't match in NJSAMS.
Dual Admission/Discharge Procedure
Effective 12/06/2019, Agency must follow a new procedure for clients unable to admit due to being admitted at another agency.
Click here for Document
Registration for Medicaid Presumptive Eligibility
Please click here for the process to Become a Presumptive Eligibility (PE) Provider.
Announcement
NJSAMS 9.0 has been released on 03/21/2023!! Please find the Release Content Letter (RCL):
NJSAMS 9.0 RCL
NJSAMS 7.0 has been released on 06/14/2022!! Please find the Release Content Letter (RCL):
NJSAMS 7.0 RCL
NJSAMS 6.0 has been released on 10/12/2021!! Please find the Release Content Letter (RCL):
NJSAMS 6.0 RCL
NJSAMS 5.6 has been released on 06/15/2021!! Please find the Release Content Letter (RCL):
NJSAMS 5.6 RCL
NJSAMS 5.5 has been released on 03/30/2021!! Please find the Release Content Letter (RCL):
NJSAMS 5.5 RCL
NJSAMS 5.3 has been released on 12/15/2020!! Please find the Release Content Letter (RCL):
NJSAMS 5.3 RCL
NJSAMS 5.2 has been released on 10/22/2020!! Please find the Release Content Letter (RCL):
NJSAMS 5.2 RCL
NJSAMS 5.1.1 has been released on 10/01/2020!! Please find the Release Content Letter (RCL):
NJSAMS 5.1.1 RCL
NJSAMS 5.1 has been released on 07/10/2020!! Please find the Release Content Letter (RCL):
NJSAMS 5.1 RCL
NJSAMS 5.0 has been released on 06/25/2020!! Please find the Release Content Letter (RCL):
NJSAMS 5.0 RCL
NJSAMS 4.4 has been released on 10/01/2019!! Please find the Release Content Letter (RCL):
NJSAMS 4.4 RCL
NJSAMS 4.3.1 has been released on 07/01/2019!! Please find the Release Content Letter (RCL):
NJSAMS 4.3.1 RCL
NJSAMS 4.3 has been released on 06/19/2019!! Please find the Release Content Letter (RCL):
NJSAMS 4.3 RCL
NJSAMS 4.1 has been released on 12/11/2018!! Please find the Release Content Letter (RCL):
NJSAMS 4.1 RCL
NJSAMS 4.0 has been released on 07/01/2018!! Please find the Release Content Letter (RCL):
NJSAMS 4.0 RCL
NJSAMS 3.8 has been released on 05/18/2018!! Please find the Release Content Letter (RCL):
NJSAMS 3.8 RCL
NJSAMS 3.7 has been released on 12/08/2017!! Please find the Release Content Letter (RCL):
NJSAMS 3.7 RCL
NJSAMS 3.6 has been released on 11/15/2017!! Please find the Release Content Letter (RCL):
NJSAMS 3.6 RCL
NJSAMS 3.5.3 has been released on 09/14/2017!! Please find the Release Content Letter (RCL):
NJSAMS 3.5.3 RCL
NJSAMS 3.5.2 has been released on 09/01/2017!! Please find the Release Content Letter (RCL):
NJSAMS 3.5.2 RCL
NJSAMS 3.5.1 has been released on 07/24/2017!! Please find the Release Content Letter (RCL):
NJSAMS 3.5.1 RCL
NJSAMS 3.5 has been released on 07/01/2017!! Please find the Release Content Letter (RCL):
NJSAMS 3.5 RCL
NJSAMS 3.4.5.2 has been released on 04/17/2017!! Please find the Release Content Letter (RCL):
NJSAMS 3.4.5.2 RCL
NJSAMS 3.4.5 has been released on 04/10/2017!! Please find the Release Content Letter (RCL):
NJSAMS 3.4.5 RCL
NJSAMS 3.4.4 has been released on 03/07/2017!! Please find the Release Content Letter (RCL):
NJSAMS 3.4.4 RCL
NJSAMS 3.4.2.1 has been released on 11/30/2016!! Clients admitted in IOP level of care (across all the initiatives) will appear in ERL due list 10 days before expiring current authorization
NJSAMS 3.4.2 has been released on 09/26/2016!! Please find the Release Content Letter (RCL): NJSAMS 3.4.2 RCL
NJSAMS 3.4.1.1 has been released on 07/15/2016!! Please find the Release Content Letter (RCL): NJSAMS 3.4.1.1 RCL
For previous NJSAMS release information, click here
NJSAMS 3.4.2 Release PowerPoint State Administrative PA IME Update for Providers
Letter to IME Affiliated Providers - Change in IME Timeline for Medicaid Prior Authorization (PA). please click on link below
Change in IME Timeline