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Dear Provider,

In an effort to improve our customer service, we have released a new online customer service ticketing system. Please use this new system to submit any issues you may experience. You will be assigned a ticket number so you can track the status of problem resolution. The link can be found under the “Help” menu.

Sincerely,

Brian G. Regan
Assistant Director(Acting)
DMHAS - OIS

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Office of Information Systems - OIS
Division of Mental Health and Addiction Services - DMHAS

NJSAMS Release 2.0.1.0

This release includes two new features and a number of maintenance fixes/enhancements as per feedback received.

The New Features are:

LOCI Re-evaluation
Ability to do Assessment and Evaluation by Mental Health Hospitals to refer the consumer to treatment providers in NJSAM

The maintenance fixes/enhancements are:

Alert Message when the client is “Active in Another Agency” at DASIE
- Just alert message able to continue DASIE
IDRC Monthly Attendance Report link is available under IDRC Referral regardless of referral clients listed or not.
Case Close Clients from IDRC County to remove at IDRC Referral list from Affiliation Agencies
Clients name listed under all type of referral in NJSAMS is default to last name alphabet order
Methadone Client ID needs to reenter issue is fixed for Methadone Programs
Summary of Benefit - available unit of services for a new FFS client is corrected

HIPAA Password Compliance

The HIPAA Privacy Regulations require that appropriate administrative, technical, and physical safeguards are in place to protect the privacy of protected health information. To meet this requirement, New Jersey Substance Abuse Monitoring System(NJSAMS) has implemented a change to the password policy for all accounts used for accessing the NJSAMS web site.

The following represents the minimum requirements for your NJSAMS password.

Password complexity: Must not contain significant portions (three or more contiguous characters) of your User Id, must be at least eight (8) characters in length, must not use control characters and other non-printing characters, and must contain characters from at least three of the following four categories arranged in any order.
- English uppercase characters (A through Z)
- English lowercase characters (a through z)
- Base 10 digits (0 through 9)
- Non-alphabetic characters: ~!@#$%^*&;?.+_
Maximum age: All passwords must be changed at least every sixty (60) days.
History: Set at six (6), meaning the password needs to be set six times before it can be reused.
Account Lockout Threshold: After five (5) unsuccessful attempts to enter a password, the involved user-ID will be temporarily disabled for five (5) minutes after which the account will be automatically unlocked.

Guide to Creating A Secure Password

Passwords must be a minimum of eight (8) characters long and alphanumeric. Passwords should not be based on one's user name, actual name or any dictionary name; i.e., a good password should not contain standard words. The longer your password is the more secure it will be.