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Dear Provider,

In an effort to improve our customer service, we have released a new online customer service ticketing system. Please use this new system to submit any issues you may experience. You will be assigned a ticket number so you can track the status of problem resolution. The link can be found under the “Help” menu.

Regards,

Brian G. Regan
Assistant Director
OIS - DMHAS
609-777-2164

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Office of Information Systems - OIS
Division of Mental Health and Addiction Services - DMHAS

Announcement
NJSAMS 3.4.2 has been released!! Please find the Release Content Letter (RCL): NJSAMS 3.4.2 RCL
NJSAMS 3.4.1.1 has been released!! Please find the Release Content Letter (RCL): NJSAMS 3.4.1.1 RCL
NJSAMS 3.4.1 has been released!! Please find Release Content Letter (RCL) : NJSAMS 3.4.1 RCL
NJSAMS has been upgraded to version 3.4 featuring Managed Care!! Please find below, documents related to NJSAMS 3.4 Release
NJSAMS 3.4 Release PowerPoint State Administrative PA IME Update for Providers

Letter to IME Affiliated Providers - Change in IME Timeline for Medicaid Prior Authorization (PA). please click on link below
Change in IME Timeline

NJSAMS Quarterly Webinar
NJSAMS’s 2016 quarterly webinars will be organized on Nov 17th. Registration link will be posted 3 weeks prior to these dates.

NJSAMS Release Notes
Details of maintenance fixes of June 9, 2016 NJSAMS 3.4.0.1 release can be found at: NJSAMS 3.4.0.1 Release Notes
Details of the new features of May 23, 2016 NJSAMS 3.4 release can be found at: NJSAMS 3.4 Release Notes
Details RRI removal and maintenance fixes of February 1, 2016 NJSAMS 3.3.1 release can be found at: NJSAMS 3.3.1 Release Notes
Details of the new features and maintenance fixes of January 19, 2016 NJSAMS 3.3 release can be found at: NJSAMS 3.3 Release Notes
Details of the new features and maintenance fixes of November 10, 2015 NJSAMS 3.2 and November 24, 2015 NJSAMS 3.2.0.1 release can be found at: NJSAMS Release Notes
NJSAMS complete user manual can be found at: NJSAMS User Manual for Providers
DSM-5 user manual can be found at: DSM-5 User Manual

Maintenance Fixes ( 3.0.1, 3.0.2, 3.0.3, 3.0.4, 3.1.0, 3.1.0.1, 3.2, 3.2.0.1 and 3.3.2)
Mar 28, 2016

DOB hotfix: If last two digits of client's year of birth is entered, system is taking current century.

Nov 14, 2015

SBIRT is no more a funding source in NJSAMS

Nov 10, 2015

Legal Disclaimer pop-up at the time of login has been fixed to display only at successful login

Adding a new Status code for “Discharge-in-Progress” to all Summary Admission Reports (Statewide, Agency and County)

Date of Birth not to allow future date

For Fee For Service consumers’ discharge date cannot be prior to service (Claim/bill) date

IME User Role only:

1. To display Authorization Number in export to Excel for “Referral by IME” under Referral Client List.

2. if dates are entered no need to select other search criteria such as Client ID, Last Name or SSN.

3. Report for IME Managed Initiatives’ Assessment Authorization which is issued to services providers.

Sep 21, 2015

An assessment authorization fix has been updated in NJSAMS 3.1.0.1 based on the issue reported by IME and help request ticket #22525 from Ticket Management System (TMS).

Sep 15, 2015

Choosing Sitelocation, Initiative and Service Date: Service providers will be allowed to choose sitelocation, initiative and Service startdate while request being sent to IME for a authorization.

MATI Eligibility: MATI eligibility rules have been revised.

DSM IV: DSM IV has been unlocked for admitted clients.

July 22, 2015

Enable Medicaid: Medicaid option “Yes” is being disabled by the system if client’s FPL is greater than 133%. This issue has been resolved in 3.0.4 release by enabling Medicaid option “Yes” if client’s FPL is greater than 133%.

July 15, 2015

Enable Discharge: Discharge section is being locked and prevents service providers to edit this section if client’s discharge date is back-dated to more than 30 days. This issue has been resolved in 3.0.3 release by enabling discharge section for 90 days from client’s discharge date.

July 9, 2015

Enable DASIE: DASIE is being locked once the client has been admitted. Service providers were unable to change client’s eligibility while client being treated. This issue has been resolved by un-locking the DASIE in 3.0.3 release. DASIE will be locked only if client discharge process has been initiated.

July 6, 2015

Assessment Authorization Approved list: Assessment Authorization Approved list was displaying unapproved assessment requests with an authorization number of “None”. The issue was, if provider obtained treatment authorization for the client, before IME approves the same client’s assessment authorization, it was moved to approved list. This issue has been resolved in 3.0.2 release.

July 1, 2015

Message Queue: At service provider end, message queue was listing all clients who have messages regardless of whether the consumer is in their agency or not. This issue has been resolved in 3.0.1 release.

PROHIBITION ON REDISCLOSURE OF CONFIDENTIAL INFORMATION

This notice accompanies a disclosure of information concerning a client in substance use treatment made to you with the consent of such client. This information has been disclosed to you from records protected by Federal confidentiality rules (42 C.F.R. Part 2). The Federal rules prohibit you from making any further disclosure of this information unless further disclosure is expressly permitted by the written consent of the person to whom it pertains or as otherwise permitted by 42 C.F.R. Part 2. A general authorization for the release of medical or other information is NOT sufficient for this purpose. The federal rules restrict any use of information to criminally investigate or prosecute any alcohol or drug abuse client.

For any help regarding NJSAMS, please contact call center at 609-777-2164.

HIPAA Password Compliance

The HIPAA Privacy Regulations require that appropriate administrative, technical, and physical safeguards are in place to protect the privacy of protected health information. To meet this requirement, New Jersey Substance Abuse Monitoring System(NJSAMS) has implemented a change to the password policy for all accounts used for accessing the NJSAMS web site.

The following represents the minimum requirements for your NJSAMS password.

Password complexity: Must not contain significant portions (three or more contiguous characters) of your User Id, must be at least eight (8) characters in length, must not use control characters and other non-printing characters, and must contain characters from at least three of the following four categories arranged in any order.
- English uppercase characters (A through Z)
- English lowercase characters (a through z)
- Base 10 digits (0 through 9)
- Non-alphabetic characters: ~!@#$%^*&;?.+_
Maximum age: All passwords must be changed at least every sixty (60) days.
History: Set at six (6), meaning the password needs to be set six times before it can be reused.
Account Lockout Threshold: After five (5) unsuccessful attempts to enter a password, the involved user-ID will be temporarily disabled for five (5) minutes after which the account will be automatically unlocked.

Guide to Creating A Secure Password

Passwords must be a minimum of eight (8) characters long and alphanumeric. Passwords should not be based on one's user name, actual name or any dictionary name; i.e., a good password should not contain standard words. The longer your password is the more secure it will be.