NJ State of New Jersey
Department of Human Services
Division of Mental Health and
 Addiction Services
New Jersey Substance Abuse Monitoring System(NJSAMS)                
Elizabeth Connolly Lynn Kovich Brian G. Regan
Acting Commissioner Assistant Commissioner Assistant Divisional Director (acting)
Department of Human Services (DHS) Division of Mental Health and Addiction Services (DMHAS) Office of Information Systems

Enter your Userid and Password

Dear Provider,

In an effort to improve our customer service, we have released a new online customer service ticketing system. Please use this new system to submit any issues you may experience. You will be assigned a ticket number so you can track the status of problem resolution. The link can be found under the “Help” menu.


Brian G. Regan
Assistant Director (Acting) DMHAS - OIS
NJSAMS supports Internet Explorer 8.x or higher. If your browser is older, you may have trouble accessing web site features properly. You can determine the version of your browser by choosing "Help" at the top of your browser window, then select "About" (your browser).
Office of Information Systems - OIS
Division of Mental Health and Addiction Services - DMHAS
NJSAMS has been upgraded to version!!

NJSAMS will be unavailable between 6.00pm to 9.00pm to incorporate fiscal cut over changes!!!

Reminder: The FFS Authorization system of NJSAMS will be unavailable from approximately 6pm Tuesday June 30 to approximately 9pm Wednesday July 1. When the authorization system re-opens on the evening of July 1, backdating to a June start date will not be possible due to the closing of the fiscal year. Just a reminder, FFS authorizations issued recently show an end date of June 30th. When authorization system re-opens in late evening on July 1, the existing authorizations end dates will be revised based on the length of the authorization. For example, if a FFS authorization was issued on June 23 for outpatient services for 30 days, the end date is now showing as June 30. When the system is updated for the new state fiscal year, the authorization end date will be revised to July 22. Note unless the actual end date should be June 30th, the end date will automatically revise in the system.

Discharge functionality is disabled due to fiscal cut over and will be available after 9.00pm today (07/01/2015).

Please share this with all appropriate staff.

NJSAMS Release Notes
Details of the new features can be found at: NJSAMS Release Notes

Department of Human Services
For technical assistance related to NJSAMS web site please send your request using “Ticket Management System ” located under HELP Menu.
Any other information regarding NJSAMS, please contact call center at 609-777-2164.
HIPAA Password Policy               Business Ethics Guide

HIPAA Password Compliance

The HIPAA Privacy Regulations require that appropriate administrative, technical, and physical safeguards are in place to protect the privacy of protected health information. To meet this requirement, New Jersey Substance Abuse Monitoring System(NJSAMS) has implemented a change to the password policy for all accounts used for accessing the NJSAMS web site.

The following represents the minimum requirements for your NJSAMS password.

  • Password complexity: Must not contain significant portions (three or more contiguous characters) of your User Id, must be at least eight (8) characters in length, must not use control characters and other non-printing characters, and must contain characters from at least three of the following four categories arranged in any order.
    • English uppercase characters (A through Z)
    • English lowercase characters (a through z)
    • Base 10 digits (0 through 9)
    • Non-alphabetic characters: ~!@#$%^*&;?.+_
  • Maximum age: All passwords must be changed at least every sixty (60) days.
  • History: Set at six (6), meaning the password needs to be set six times before it can be reused.
  • Account Lockout Threshold: After five (5) unsuccessful attempts to enter a password, the involved user-ID will be temporarily disabled for five (5) minutes after which the account will be automatically unlocked.
Guide to Creating A Secure Password
Passwords must be a minimum of eight (8) characters long and alphanumeric. Passwords should not be based on one's user name, actual name or any dictionary name; i.e., a good password should not contain standard words. The longer your password is the more secure it will be.